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Sales Department

At c-Systems Software, Inc., our guiding philosophy has always been to provide cutting-edge business management solutions that serve our clientele and help make their businesses more efficient and profitable.

Whether you are in need of a new business management system, researching a replacement for your current system or an existing customer desiring to upgrade and see the advanced technologies available with our new Infinity product, our professional sales staff is available to assist and help evaluate your needs.


National Sales Manager Ron Tate Heather Riebold Western Regional Sales Manager Rick Belt Eastern Regional Sales Manager Ned Gardner
Ron Tate
National Sales Manager
Heather Riebold
Sales Administrator
Rick Belt
Regional Sales Manager
Ned Gardner
Regional Sales Manager

Please contact us at sales@csystemssoftware.com or 800-334-3114 for more information or to schedule a personalized demonstration by one of our regional sales managers.

Customer Support

If you are a c-Systems customer in need of product support, please log in above or contact us:

Contact
Hours
817-649-3100 7 a.m.-6 p.m. CST weekdays
support@csystemssoftware.com 8 a.m.-5 p.m. CST Saturdays


Support Department

To reach any of the following c-Systems personnel by email, click their name.

Krystal Green - Infinity Customer Service Manager Mark Matthews - Enterprise Product Development
Adam Zaayer - Softpower Customer Service Manager Brian Sorensen - Hardware Configuration
Joel Boyd - Enterprise Customer Service Manager Stan Green - Documentation
Kathy Fanning - Accounts Receivable Paul Collette - Hardware Procurement
Tim Embree - Manufacturer Pricing Robert Dinser - Warehouse

For system operations, error messages, software and hardware problems and future enhancements, contact us at support@csystemssoftware.com.

Training

c-Systems offers the convenience of web-based training*, from basic instruction to advanced for more experienced users. We also offer in-house training at our facility* in a casual classroom setting or on-site training at your location.**

To request an online training session, complete the form below.

 
For other inquiries, please contact training@csystemssoftware.com.
* Free to c-Systems customers on a paid support plan
** Fee-based. For a quote, contact our support department

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Customer Support

c-Systems' commitment to service excellence enables you to focus on the day-to-day operation of your business.

We begin with complete on-site installation and training, ensuring your employees begins with a solid knowledge base.

We follow with an unsurpassed level of follow-up support. Our in-house customer support team, consisting of highly-skilled technicians will be at your service during convenient service hours:

  7 a.m.-6 p.m. CST Monday-Friday
  8 a.m.-5 p.m. CST Saturday

Support Staff

Our dozens of support techs boast decades of industry and dealership experience, so they know how to best assist you.

By phone, email or forum, our support staff is here to answer your questions or help you through any unexpected issues.


  dualdesk

Testimonials

"We experienced a large-scale power outage that fried our mother board. I cannot say enough about the service we received from c-Systems. You immediately started building a new main frame and we were down just under 24 hours. You truly did exceed our expectations!"
Tim Braun, Brodner Equipment


"I just can’t say enough about what those guys accomplished. I thought we were going to lose about 5 days of work [when our server crashed]. We only lost about 2 hours of work."
Rusty Campbell, Rusty's Outdoor Power


"I would like to extend our sincere appreciation to c-Systems for the level of support you and your staff provided this week. To go from having a hardware crash on Monday morning to being back fully operational by mid-day."
Thomas E. Cowher, Capital Engine Co.

Support Options

Priority Phone Support
No restrictions on number of support calls. Work with a dedicated team of support specialists that will provide your business with expert care.

817-649-3100

Remote Control Support
Allow our support technician to troubleshoot and repair problems from their computer without having someone visit your site.

Email Support
For questions that don't require an immediate answer, send an email to one of our support specialists.

Forum Membership
Access our forums to ask questions, discuss ideas and post topics of common interest.

Product Support

To access downloads, videos, documents and more, click your software's logo below:


Infinity Support Enterprise Support Softpower Support

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